I was grateful to find Kerry. Specifically, I needed help with an opt-in box issue linked to a broken funnel and PayPal issues with Wishlist for my member's area, plus specific configurations with Aweber. Thanks to Kerry's help, I saw my email subscribers increase dramatically as she quickly sorted out the other issues.
As a complete newbie to the world of blogging and websites, I was relieved to discover that Kerry is very genuine. She was very professional and easy to communicate with – she made sure that she understood what I wanted and did a fantastic job. Thanks to Kerry, I now have a website that I am extremely proud.
New Website Packages Powered by WordPress
Ready to get started with WordPress, but don’t know where to start, or what to do? Avoid confusion and technical problems by letting an expert professionally setup your WordPress blog for you.
Unlimited WordPress Support and Small Jobs
I can fix any small issues you request, improve your site with custom code, plugins and apps, and protect your site from malicious attacks with 24/7 security monitoring, malware detection and removal, offsite backups, and much more!
Unlimited small 30 min jobs
24/7 Security Monitoring
Daily Offsite Backups
Core, Plugin & theme updates
WordPress Disaster Recovery
Weekly Malware Scanning
Malware Removal by Sucuri
Expert WordPress Q&A Support
I always felt quite comfortable around a computer and a website, until I made a catastrophic mistake and blew my whole website away. Kerry had me back up and running in what seemed like a matter of moments.
You Request Jobs via my Support Desk
I Finish The Job Within 24 Hours
You Focus On Growing Your Business
Your Questions Answered
How can you help me with WordPress?
I’ve been working with and geeking out on WordPress for almost 5 years now. I can fix problematic issues, improve the layout and overall functionality of your site, and protect your website from hackers, or dirty little gremlins as I like to call them.
If you have a WordPress problem, but you’re unsure if I can help, feel free to email me. I’d love to hear from you.
Am I tied to a contract on your monthly plans?
No. Maintenance plans are billed using a recurring monthly subscription. There are no setup up fees, or cancellation fees. You are free to cancel at any time, with no questions asked.
You are required to e-sign a service agreement before work commences on your site, but that’s just to protect your confidentiality, and ensure a fair and productive working relationship between us from day one.
What does 24/7 WordPress support mean exactly?
I am based in the United Kingdom. Most jobs are completed during working hours, Monday to Friday, between 9am and 5pm.
However, emails are monitored outside of working hours. If your request is deemed to be an emergency, I will go the extra mile to deal with it late evenings and weekends.
Can you help if my site has been hacked?
Yes. If you are a monthly customer on the Premium Support Plan, and those dirty little gremlins do manage to inject your website with malicious malware, the team at Sucuri will clean up your website, at no additional cost to you.
The free malware removal by Sucuri is part of my Premium Support Plan security guarantee.
I need a new website – can you help?
Yes, I can setup your WordPress blog from scratch, to get you up and running quickly. I can help you with domain name registration, reliable web hosting, blog theme selection and more. But, if you’re looking for a custom website design, you’re in the wrong place.
If you need a new WordPress website, but you’re unsure if I can help, view my website packages to learn more.
Are there limits to the tasks on your monthly plans?
Yes. To provide the best possible service and ensure all my customers are kept happy, I can only do small fixes and jobs.
This means that 30 min tasks and larger are in scope, but more complex projects such as website redesigns, membership sites, sales funnels, etc, are not in scope.
I don’t require monthly support. Do you do one off jobs?
Yes. If you’re not ready for monthly support just yet, you can order a single one off job starting from $69.
You can email me directly from the signup page here with details for your one off job, to request a free no obligation quote.
Do you offer a money back guarantee?
Yes, for customers on the monthly support plans. If you are not 100% happy with my services within the first 30 days, I will refund your subscription.
For new websites packages, I cannot offer a money back guarantee, but I will work with you until you are 100% happy with your new website, within reason of course.